Here's my log for this issue. It is a persistent problem. I XXXXd out the server info, user name and passwords. I don't feel comfortable posting that info.
Connection : 0
220-Welcome to XXXXXXXX's FTP server.
220-Deposit your bits and bytes here and/or take only the bits and bytes you need.
220 Service ready for new user
USER XXXXXXXX
331 Password required
PASS XXXXXXXX
230 User logged in
SYST
215 MACOS Peter's Server
CWD /XXXXXXXX FTP FOLDER
550 File not found
PWD
257 "/" is current directory.
TYPE A
200 Type set to A (ASCII)
PASV
227 Entering Passive Mode (173,196,175,133,11,185)
LIST
150 Opening connection
-rw-rw-rw- 0 4027056128 4027056128 Jan 10 14:51 TGRLAND_DF_2398_DBC157471.MOV.zip
-rw-r--r-- 0 1680290746 1680290746 Jan 10 13:53 TGRLAND_DOM_5.1_ENG_23.98.zip
-rw-r--r-- 0 3414673752 3414673752 Jan 10 14:45 TGRLAND_ST_BPO_DF_DA88.zip
-rw-r--r-- 0 2259398859 2259398859 Jan 10 13:57 Tigerland_M&E_5.1_DF_1of2_146141.zip
-rw-r--r-- 0 1716295623 1716295623 Jan 10 13:54 Tigerland_M&E_5.1_DF_2of2_146140.zip
226 Transfer complete
Connection : 1
220-Welcome to PXXXXXXXX's FTP server.
220-Deposit your bits and bytes here and/or take only the bits and bytes you need.
220 Service ready for new user
USER XXXXXXXX
331 Password required
PASS XXXXXXXX
230 User logged in
CWD /
250 CWD command successful
MACB D
200 MacBinary Disabled
TYPE I
200 Type set to I (Image)
PASV
227 Entering Passive Mode (XXXXXXXX)
RETR TGRLAND_DF_2398_DBC157471.MOV.zip
150 Opening connection (4912054272 bytes)