Author Topic: Can't login using a Dedicated IP Address  (Read 2514 times)

NotAgain!

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Can't login using a Dedicated IP Address
« on: July 22, 2007, 04:02:45 AM »
This could be a time issue. I just signed up with a hosting company.

They sent me an email saying that I won't be able to access the sight with the Domain Name BUT, I can access the sight using the 10-number Dedicated IP Address. They also said I could use "just the number" with no letters before or after on Yummy's login window "Server".

I followed this with my ftp login name and Password. When I click "connect" I get a unable to login window. I checked with my hosting company support, they said to make sure it's ftp is (Passive) in my preferences I've checked the "Default passive) box.

Hmmm, I'm wondering if Yummy is able to work using the Dedicated IP Adresss (just the 10-numbers in the following format: 00.000.000.00 ). Anyone have the same experience? I just got this hosting account up about 3 hours ago. I can access my "under construction page" using the Dedicated IP address. Thank you...standing by.

JD

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Re: Can't login using a Dedicated IP Address
« Reply #1 on: July 22, 2007, 04:27:50 AM »
Yes, of course Yummy works with an IP address. That is the basis of how the Internet works :)

The message you're receiving is not from Yummy - it's from the server itself, so this means that you got connected to the server successfully using the IP address, but the login details you provided (Username & Password) were not accepted.

So, I would check with your hoster to see whether your username and password are correct.

The issue about Passive FTP would only come into play if you had successfully logged into the server. Clearly you haven't even got that far, so that isn't the problem.

NotAgain!

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Re: Can't login using a Dedicated IP Address
« Reply #2 on: July 22, 2007, 02:16:29 PM »
Thank you JD---So the problem is with the Server. Good to know. Thanks again for your help.