Author Topic: Trying to transfer .screenflow file  (Read 1666 times)

amenity

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Trying to transfer .screenflow file
« on: December 28, 2009, 06:38:20 PM »
I'm connecting to a server via SFTP. Screenflow produces .screenflow files which actually contain other files (http://forum.telestream.net/forum/messageview.aspx?catid=42&threadid=3611) including a .dat file. When I'm transferring I get an error, "The attempt failed because the server was unable to process it."

I tried to archive the file into a .zip file, but got another error, "Could not create output file."

Doesn't seem to be a permissions problem as I'm able to download other files fine.  Ideas?

JD

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Re: Trying to transfer .screenflow file
« Reply #1 on: December 29, 2009, 03:26:26 AM »
I'm not familiar with the .screenflow format. Isn't it actually a folder, with files inside it? If so, navigate into the .screenflow folder and try to download each item in turn to narrow down which one is causing the issue, the check it's permissions - I know other items are downloadable, but this one might be incorrectly set.

The reason why the zip failed sounds like you don't have write permissions to the directory you're trying to create the zip file in.

amenity

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Re: Trying to transfer .screenflow file
« Reply #2 on: December 29, 2009, 11:51:59 AM »
It's the .dat file that is causing problems. "THe attempt failed because the server was unable to process it."

JD

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Re: Trying to transfer .screenflow file
« Reply #3 on: December 29, 2009, 01:58:06 PM »
What permissions are set for the dat file?

If they are set to allow access, then clearly something is wrong and I may need to ask for access to the server so that I can investigate.

amenity

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Re: Trying to transfer .screenflow file
« Reply #4 on: December 29, 2009, 08:43:31 PM »
Aha...I don't have write permissions on the .dat file. Thanks.