Popularity

Popularity, in our view, is used to interpret the overall data trends about the volume of customer reviews of products in the Customer Advocacy industry. While our popularity section doesn't discuss user satisfaction, product affordability, competition dynamics, or language support - Yummy will have pages for those subject matters too.

Overall Popularity

Customer Advocacy is currently the 335th most popular software category based on our calculations with 56 customer reviews last year. Year over year, Customer Advocacy's popularity grew by 3 reviews. It reached its peak popularity ranking in 2016 coming in 147th place with 42 ratings. However, it's at the moment experiencing its smallest relative popularity ranking. Since 2012, Customer Advocacy has accrued 372 total customer reviews. As the 335th most reviewed software category globally, Customer Advocacy is an extremely niche category.

A Tale as Old as Time

The earliest Customer Advocacy product in our records is Influitive given its first review occurring 10 years ago. The newest Customer Advocacy product on our list is Influitive with its earliest tracked review breaking in 2012.

Lets Take a Trip

The United States uses Customer Advocacy software at higher numbers than any other nation with an impressive 286 reviews. The United States is trailed by Canada, the United Kingdom, India, and Brazil with a collective average of 14 customer reviews. During this last year Customer Advocacy category gained popularity in the United States to become the United States' 284th most reviewed category over the last year. The most heavily used Customer Advocacy product is Influitive with an impressive 372 reviews.

Size Matters

Many users of Customer Advocacy technology products are medium businesses, representing 51% of all clients. They are trailed by large business clients (38%), and small business clients (11%). The adoption of Customer Advocacy products for medium businesses appears to be unchanging currently, which is a pretty rare thing for our data. Customer Advocacy software products for small businesses are experiencing diminishing popularity this year, falling 100% of the prior year's value.

To Industry, Nothing is Impossible

The top industries for Customer Advocacy are computer software, information technology and services, marketing and advertising, internet, and human resources.