Popularity

Popularity demonstrates the overall trends regarding the count of reviews about products in the Experience Management space. While this section doesn't discuss user satisfaction, product affordability, competition dynamics, and language support - we will have sections for those subject matters as well.

Overall Popularity

Experience Management is at the moment the 124th most popular software category based on our figures with 224 ratings last year. Year over year, Experience Management's user base expanded by 14 customer reviews. Experience Management reached its top popularity level in 2017 coming in 81st place with 321 customer reviews. However, it is currently seeing its lowest relative popularity ranking. Over the last 8 years, Experience Management has amassed 1,944 total customer reviews. As the 124th most reviewed software category worldwide, Experience Management is a less popular category.

A Tale as Old as Time

The earliest Experience Management product on our list is GetFeedback with its first tracked customer review landing in 2014. The most recent Experience Management product to the market is Qualtrics Customer Experience with its first known review breaking in 2018.

Lets Take a Trip

The United States uses Experience Management software products more than any other country with an impressive 1,081 customer reviews. The United States is trailed by New Zealand, Canada, Australia, and the United Kingdom with a collective average of 113 reviews. During the last year Experience Management category gained popularity in the United States to become the country's 132nd most reviewed category over the last year. The most heavily used Experience Management products are AskNicely with 863 ratings, GetFeedback with 415 customer reviews, and Qualtrics Customer Experience with 372 customer reviews.

Big and Small

Many companies using Experience Management software are medium businesses, representing 40% of all reviews. They are trailed by small business customers (38%), and large businesses (22%). The usage of Experience Management products for medium businesses appears to be diminishing currently, shrinking to 98% of the prior year's value. Experience Management software for large businesses have experienced expansion this year, swelling by 107% in the past year.

To Industry, Nothing is Impossible

The top industries for Experience Management are computer software, information technology and services, internet, marketing and advertising, and financial services.