Popularity

Popularity is used to interpret general trends in data relating to the count of ratings about software solutions in the IT Service Management (ITSM) Tools space. While our popularity page doesn't explore user satisfaction, product affordability, competition dynamics, and language support - we will have sections detailing the aforementioned topics too.

Overall Popularity

IT Service Management (ITSM) Tools presently ranks as the 393rd most used software solutions category based on our calculations with 69 reviews last year. Year over year, IT Service Management (ITSM) Tools' user base rose 130%. It achieved its top popularity level in 2016 coming in 315th place with 6 reviews. But, it's at the moment seeing its worst relative popularity ranking. Over the years, IT Service Management (ITSM) Tools has accumulated 245 total ratings. Ranking as the 393rd most reviewed software category globally, IT Service Management (ITSM) Tools is a very rare category.

In With the New and Old

The oldest IT Service Management (ITSM) Tools product in our records is ServiceNow IT Service Management given its first tracked customer review landing in 2015. The most recent IT Service Management (ITSM) Tools product in the category is ServiceNow IT Service Management with its earliest known review emerging in 2015.

Popularity by Country and Region

The United States uses IT Service Management (ITSM) Tools software products in greater quantities than any other country with an impressive 132 reviews. The United States is trailed by India, Canada, the United Kingdom, and Israel which have a collective average of 17 reviews. Over the past year IT Service Management (ITSM) Tools category gained popularity in the United States to become the nation's 397th most reviewed software category this last year. The most frequently used IT Service Management (ITSM) Tools product is ServiceNow IT Service Management and currently boasts 245 customer reviews.

Size Matters

Many firms using IT Service Management (ITSM) Tools technology are large businesses, making up 72% of all customers. They are trailed by medium business clients (24%), and small businesses (4%). The usage of IT Service Management (ITSM) Tools software solutions for large businesses appears to be growing currently, growing by 100% in the past year. IT Service Management (ITSM) Tools software for small businesses are experiencing growth as well, growing by 67% over the last year.

What Is Your Favorite Industry?

The top industries for IT Service Management (ITSM) Tools are information technology and services, computer software, financial services, retail, and hospital and health care.