Popularity

Popularity demonstrates the general data trends relating to the count of customer reviews of products in the Professional Services Automation category. While our popularity page doesn't look into user satisfaction, product affordability, competition dynamics, or language support - we will have pages for the aforementioned topics too.

Overall Popularity

Professional Services Automation currently ranks as the 99th most reviewed software category based on our data with 207 customer reviews last year. Year over year, Professional Services Automation's user base fell 23.62%. It hit its highest popularity level in 2016 coming in 50th place with 298 customer reviews. It's at the moment experiencing its worst relative popularity ranking. Over the last 10 years, Professional Services Automation has accrued 2,541 total customer reviews. Ranking as the 99th most reviewed category worldwide, Professional Services Automation is a mildly popular category.

The Changing of the Guard

The earliest Professional Services Automation product in our records is OpenAir PSA with its first tracked review showing up 10 years ago. The newest Professional Services Automation product to the market is Projector PSA with its first tracked review cropping up in 2012.

Lets Take a Trip

The United States uses Professional Services Automation software at higher numbers than any other country with an impressive 1,434 ratings. The United States is followed by the United Kingdom, India, Canada, and Venezuela which have an overall average of 177 reviews. During the past year Professional Services Automation category gained popularity in the United States to become the nation's 105th most reviewed category this last year. The most regularly used Professional Services Automation products are FinancialForce PSA with 890 ratings, ConnectWise Manage with 555 reviews, and Kimble PSA with 546 reviews.

Size Matters

Many outfits using Professional Services Automation technology are medium businesses, accounting for 46% of all customers. They are followed by small businesses (35%), and large businesses (19%). The adoption of Professional Services Automation products for medium businesses appears to be diminishing currently, decreasing to 87% of the prior year's value. Professional Services Automation software products for large businesses are experiencing diminishing popularity as well, decreasing 87% of the prior year's value.

To Industry, Nothing is Impossible

The top industries for Professional Services Automation are information technology and services, computer software, management consulting, computer and network security, and marketing and advertising.