Popularity

Popularity demonstrates overall data trends relating to the count of ratings about products in the Remote Support industry. While our popularity page doesn't examine user satisfaction, product affordability, competition dynamics, and language support - we will have pages on the aforementioned topics as well.

Overall Popularity

Remote Support is at the moment the 274th most reviewed software category according to our calculations with 48 reviews last year. Year over year, Remote Support's popularity shrunk 38.46%. Remote Support reached its best popularity level in 2018 coming in 219th place with 196 ratings. On the other hand, Remote Support experienced its minimum popularity in 2016 coming in 300th place with 48 ratings. Since 2015, the category has accumulated 573 total ratings. Ranking as the 274th most reviewed category worldwide, Remote Support is an exceedingly rare category.

The Changing of the Guard

The earliest Remote Support product on our list is Goverlan Reach given its earliest customer review landing 7 years ago. The newest Remote Support product to the market is N-able Take Control with its first known review occurring in 2016.

Around the World

The United States uses Remote Support software at higher numbers than any other country and currently boasts 413 ratings. The United States is followed by India, Canada, the United Kingdom, and Australia which have an overall average of 23 reviews. During this last year Remote Support category lost popularity in the United States to become the country's 249th most reviewed software category over the last year. The most regularly used Remote Support products are Goverlan Reach with 271 ratings, Rescue with 162 customer reviews, and N-able Take Control with 140 reviews.

Big and Small

Many businesses using Remote Support technology products are medium businesses, accounting for 46% of all customers. They are trailed by small businesses (31%), and lastly, large businesses (23%). The adoption of Remote Support software for medium businesses is receding currently, declining to 32% of the previous year's value. Remote Support software solutions for large businesses have experienced diminishing popularity as well, decreasing 32% of the prior year's value.

Popularity by Industry

The top industries for Remote Support are information technology and services, hospital and health care, financial services, computer software, and computer and network security.