Popularity

Popularity demonstrates general data trends about the count of reviews about products in the Social Customer Service category. While this section does not look into user satisfaction, product affordability, competition dynamics, and language support - Yummy will have sections detailing those topics as well.

Overall Popularity

Social Customer Service is currently the 423rd most popular product category based on our numbers with 2 customer reviews last year. Year over year, Social Customer Service's review count dropped 97.44%. Social Customer Service hit its best popularity ranking in 2017 coming in 246th place with 85 ratings. It is presently at its smallest relative popularity ranking. Since Clarabridge Engage came out, Social Customer Service has amassed 207 total ratings. As the 423rd most reviewed software category worldwide, Social Customer Service is an extremely rare category.

The Changing of the Guard

The earliest Social Customer Service product in our records is Clarabridge Engage given its first known review landing in 2015. The freshest Social Customer Service product in the category is Clarabridge Engage with its first tracked review surfacing in 2015.

Around the World

\N uses Social Customer Service software more than any other country with 2 customer reviews. The most heavily used Social Customer Service product is Clarabridge Engage and has 207 customer reviews.

Popularity by Business Size

We honestly have almost no data on this product category. For example, we missing data for either small, medium, or large businesses because at least one of those business sizes has never left a review for the category. There are only like 4 categories where that is the case, so just know that there are only 207 customer reviews we have for Social Customer Service so we cannot tell you that much about how it differs from business size to business size.

Titans of Industry

The top industries for Social Customer Service are hospital and health careand n.