Popularity

Popularity is used to interpret general trends in data about the count of reviews of software solutions in the VoIP industry. While our popularity page does not look into user satisfaction, product affordability, competition dynamics, or language support - we will have pages detailing the aforementioned topics as well.

Overall Popularity

VoIP at the moment ranks as the 47th most popular software solutions category based on our figures with 1,781 customer reviews last year. Year over year, VoIP's popularity grew 51.32% to its all time high popularity ranking. On the other hand, VoIP saw its minimum popularity in 2017 coming in 80th place with 290 reviews. In the last 10 years, the category has accumulated 6,181 total customer reviews. Ranking as the 47th most reviewed software category worldwide, VoIP is a decently popular category, and this year isn't VoIP's first time within our top fifty.

The Changing of the Guard

The earliest VoIP product in our records is RingCentral MVP with its earliest tracked review landing in 2012. The most recent VoIP product in the market is OpenPhone with its earliest tracked review popping up in 2020.

Around the World

The United States uses VoIP software products in greater quantities than any other nation with 4,773 ratings. The United States is followed by Canada, India, the United Kingdom, and Venezuela which have an overall average of 180 ratings. During this last year VoIP category gained popularity in the United States to become the country's 35th most reviewed category in the last year. The most heavily used VoIP products are Dialpad Talk with 1,276 ratings, GoTo Connect with 726 reviews, and RingCentral MVP with 696 customer reviews.

Popularity by Business Size

Many companies using VoIP products are small businesses, representing 60% of all clients. They are followed by medium business clients (32%), and lastly, large business clients (8%). The adoption of VoIP products for small businesses appears to be increasing currently, growing by 65% in the last year. VoIP software solutions for large businesses have experienced growth as well, swelling by 99% in the last year.

To Industry, Nothing is Impossible

The top industries for VoIP are information technology and services, computer software, financial services, real estate, and marketing and advertising.