Author Topic: Maximum file size problem  (Read 980 times)

Clamsy

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Maximum file size problem
« on: June 21, 2017, 10:32:27 PM »
Hy,

i can't use the sync function with files bigger than ??? GB. The Files will upload every time when the sync start.

When i am using an other ftp program, the uploaded file size is shown correctly, but yummy think the file size is not the same like the source.

Example:
File_1.zip - Source size = 7,92 GB - FTP Size = 3,62 GB
File_2.mov - Source size = 9,1 GB - FTP Size = 513,9 MB
File_3.dmg - Source size = 9,93 GB - FTP Size = 1,34 GB

But all the files are correctly uploaded with the sync function to the FTP. But in yummy FTP the File Size is not shown correctly. When i connect with "Finder" or an other FTP App, the Filesize on FTP is the same like source.

The Problem is, when i start the sync with an automatic plan, or when i start the sync manually, the files will be always uploaded again and again and again, because Yummy FTP think the file is not completed uploaded to FTP.

I think there is an over.....something (i don't know the english word, override - no, overrun - maybe, overflow - i think so), something like (byte, int, long, double and so on in java - i only know a litte bit of java). In Java when you have a "int" number like 1432 an you make a cast to "byte" you will get as Result 27. I think you have something like this in your code.

What can i do? Or do i have to wait for an update?

Nice Greetings from Germany
Martin

Clamsy

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Re: Maximum file size problem
« Reply #1 on: June 21, 2017, 10:43:57 PM »
Extend:

Files with 1.47 GB, 1.78 GB, 2.20 GB - for example are ok.

Source --> FTP
4,77 GB --> 476,6 MB
5,02 MB --> 725,7 MB
5,68 GB --> 1,39 GB
6,20 GB --> 1,90 GB
6,98 GB --> 2,69 GB
7,58 GB --> 3,29 GB
7.92 GB --> 3,62 GB
8,82 GB --> 233,0 MB
9,10 GB --> 513,9 MB
9,93 GB --> 1,34 GB
10,71 GB --> 2,84 GB

I think there is a Problem every 4,3 GB Step. you see 4,77 GB --> 476,6 MB  after 4,3 GB it start again with 0 MB and is counting up.
After 8,6 GB. you see 8,82 GB --> 233,0 MB. After 8,6 GB it start again with 0 MB and is counting up. (8,6 GB + 0,23 = something about 8,82 GB)

JD

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Re: Maximum file size problem
« Reply #2 on: June 21, 2017, 11:40:13 PM »
The problem is the FTP server doesn't list file sizes larger than 4Gb correctly. Some servers do, others don't. Try using SFTP instead which doesn't normally have this limitation.

Clamsy

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Re: Maximum file size problem
« Reply #3 on: June 22, 2017, 01:58:50 PM »
Hy,

your answer is not correct.

1.) I use already SFTP

2.) I tested an other software "Goodsync" there are the correct file size showing on both sides. But this software is slow. So the FTP report to the software the correct file size, but your software is not calculate this value correctly.

Thanks for your support.

JD

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Re: Maximum file size problem
« Reply #4 on: June 22, 2017, 06:25:27 PM »
Ok, thatís interesting. I assumed since you previously wrote FTP.

May I ask you to email me with a test account? support@yummysoftware.com

Clamsy

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Re: Maximum file size problem
« Reply #5 on: June 23, 2017, 06:40:18 AM »
Hy,

that is not possible at the Moment.

The FTP Server is my NAS (Iomega ix4-200d cloud edition), and at the moment it is only in my local network, and not reachable from the WWW. (Maybe i can do something at weekend for you)

My future plan is, to put this NAS to my office, so that i can update my backup files over SFTP. There are very many private Files (collection over more than 20 years), and i don't want to loose them. (round about 4-5 TB)
That's the reason why i am searching for an SFTP Solution over WWW. My friends house was burning down a few weeks ago, and he lost all his datas. So i think about an solution to bring my backup outside my own house.

JD

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Re: Maximum file size problem
« Reply #6 on: June 23, 2017, 03:26:58 PM »
If you could arrange access for me it would be excellent - I can 99.9% be certain to fix it :)

I'm sorry to hear of your friend's loss. That is very sad.

Offsite backup is of course crucial for important data.

Clamsy

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Re: Maximum file size problem
« Reply #7 on: June 26, 2017, 05:54:39 PM »
OK, now, i had an account for you.

I do an upload with 7,5 GB at first. And then, i send you the Mail with the account data.

Thank you for your support

JD

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Re: Maximum file size problem
« Reply #8 on: June 27, 2017, 10:56:34 AM »
Thank you! Sorry for the delay in getting back to you : I will investigate today :)

JD

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Re: Maximum file size problem
« Reply #9 on: June 27, 2017, 01:36:34 PM »
I have identified the problem thanks to your help :)

I'll mail you a new build asap!

Clamsy

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Re: Maximum file size problem
« Reply #10 on: June 27, 2017, 07:24:30 PM »
Hy,

that sound's good.

Can i delete the account, or do you need it anymore?

Thanks

JD

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Re: Maximum file size problem
« Reply #11 on: June 28, 2017, 09:32:30 AM »
You can delete it. Thanks again! :)

Clamsy

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Re: Maximum file size problem
« Reply #12 on: July 04, 2017, 05:59:29 PM »
Hy, when will the update come out?

I'm waiting nervously ;-)

JD

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Re: Maximum file size problem
« Reply #13 on: July 04, 2017, 09:37:20 PM »
Sorry for the delay. I'm in the middle of building the next version and it might be some time until I can send you a build of it. So I think I'll dig out an archive of the current release and apply the fix to that so I can get you going... I'll be in touch asap.

Clamsy

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Re: Maximum file size problem
« Reply #14 on: July 05, 2017, 09:06:19 AM »
Hy JD,

thank you for your E-Mail with the new Beta-Version...

It work how it should work :-D

Now, i know that i have bought the correct software, and the money reach the correct programmer...

JD, you are doing a great job with your software! Thank you for your great and quick support...

Doing so well...

Nice greetings from Germany
Martin