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November 09, 2006, 12:31:52 PM
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Yummy Software  |  Yummy FTP  |  Problems & Bugs  |  Cannot reconnect after timeout « previous next »
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offsky
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Cannot reconnect after timeout
« on: July 11, 2006, 07:44:14 PM »

I am using Yummy to edit HTML files on my remote server. Once a day I go to lunch.  When I return, I want to resume where I left off, however the SFTP connnection that Yummy uses has timed out.  What should happen is that Yummy re-establishes the connection and keeps going.  What really happen is that I perform some action and Yummy sits there and tries to do it forever without success (the progress bar just animates forever).  If I disconnnect and reconnect, everything starts working again. 

What makes this doubly annoying is that there is no indication as to when a connection has timed out, so I need to perform some action, wait 30 seconds to realize that it has hung, and then disconnect and reconnect.  I use Yummy 8 hours per day and this happens at least once a day, sometimes more. 

Minor, I know, but thought I should report.

Thanks
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JD
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Re: Cannot reconnect after timeout
« Reply #1 on: July 12, 2006, 07:48:25 AM »

What's happening, I suspect, is that your connection is over a firewall or NAT router which drops the connection automatically after a pre-determined amount of time without activity. Unfortunately, Yummy isn't notified that the connection has been terminated - the only way it knows is when a subsequent attempt to use the connection times out.

By default, Yummy's time out period is set to 2 minutes, so only waiting for 30 seconds will not allow Yummy enough time to recognize the connection loss and automatically reconnect - if you waited the full 2 minutes then it would reconnect as you expected. This value is set to 2 minutes for maximum compatibility reasons, however you may reduce the timeout value to 30 seconds if you wish by adjusting the 'Reconnect a connection if there is no activity for' slider in the Error Recovery tab of the Preferences. Once set, the dropped connection issue should no longer be a problem for you.

Let me know how it goes.
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