Freshdesk Omnichannel first started gaining traction around 2021 and primarily competes in the Digital Customer Service Platforms category, where it is ranked #2 in popularity (based on approximately 1 reviews).

It is most often used by the Oil & Energy industry, and typically highest rated by the Oil & Energy industry. Also, Freshdesk Omnichannel typically has an entry price that varies significantly.

Yummy Software maintains a BUY rating for Freshdesk Omnichannel, with a high level of stability and currently high momentum.