Popularity

Popularity represents overall data trends regarding the count of reviews of products in the Incident Management category. While our popularity section does not discuss user satisfaction, product affordability, competition dynamics, or language support - Yummy will have sections for the aforementioned topics as well.

Overall Popularity

Incident Management is currently the 129th most used software category according to our figures with 458 customer reviews last year. Year over year, Incident Management's user base climbed by 329 ratings. Incident Management hit its top popularity level in 2017 coming in 82nd place with 473 ratings. Alternatively, Incident Management saw its lowest popularity in 2016 coming in 182nd place with 458 reviews. Over the years, the category has amassed 1,865 total reviews. As the 129th most reviewed software category worldwide, Incident Management is not that popular of a category.

Oldest and Newest Products in the Market

The earliest Incident Management product on our list is Jira Service Management with its first known customer review appearing in 2014. The most recent Incident Management product to the market is Freshstatus with its first tracked review popping up in 2019.

Popularity by Country and Region

The United States uses Incident Management software products more than any other country with 1,010 reviews. The United States is trailed by India, the United Kingdom, Canada, and \N with a collective average of 113 ratings. Over this last year Incident Management category gained popularity in the United States to become the country's 136th most reviewed software category. The most regularly used Incident Management products are Jira Service Management with 782 reviews, PagerDuty with 634 customer reviews, and Freshstatus with 341 customer reviews.

Big and Small

Many buyers of Incident Management tech are medium businesses, making up 37% of all clients. They are followed by large business customers (31%), and small business clients (31%). The usage of Incident Management software for medium businesses appears to be thriving currently, swelling by 98% over the last year. Incident Management software solutions for small businesses are experiencing an increase as well, growing by 496% over the last year.

What Is Your Favorite Industry?

The top industries for Incident Management are information technology and services, computer software, internet, financial services, and telecommunications.