Jira Service Management first started gaining traction around 2014 and primarily competes in the Incident Management category, where it is ranked #1 in popularity (based on approximately 782 reviews).

It is most often used by the Information Technology and Services industry, and typically highest rated by the Information Technology and Services industry. Also, Jira Service Management typically has an entry price that varies significantly.

Yummy Software maintains a HOLD rating for Jira Service Management, with a high level of stability and currently average momentum.