Cannot set permissions on certain files

[Enkk]

Hello.

I don't know why, but I cannot change permissions on some files on my FTP server.

I get a generic error.

Thank you.

[JD]

Is that the actual message from the server? If so, I guess you'll need to seek assistance from the server administrator.

[Enkk]

I'm still investigating the issue...

I'm getting this error only for files that have a blank space in their name. Apparently, I can't find a way to change this permissions (my host doesn't provide SSH access...).

[JD]

That's a big clue. Is there a chance I can connect to your server to test? Contact me via email if so.

[Enkk]

Sadly, it's a sever hosting some code made for my university, so I cannot give you the access. We could exchange a couple mails, if you want to, so I can make some tests.

Thank you.

[JD]

Ok, understood.

Can you try sending a Raw Command in this format:

SITE CHMOD 'nameoffilehere' 777

.. basically I want to see if the server will accept the command if the name is quoted. If so, I can add an exception to re-try a failure with a name that has a space by quoting the name.

[Enkk]

I get this error:

http://imgur.com/a/LjveF

[JD]

Ok that's a shame.. it seems the server has a bug in this area. Why type of server is it? You could show the intro part of the Transcript (see File -> Show Transcript) which might give a clue as to the sever software.

[Enkk]

This is all:

<< Date Time : 15-05-2017 2:43:50 >>
220---------- AlterVista FTP ----------
220-Sei l'utente numero 6 di 256 consentiti
220-L'ora locale Ë 02:43. Porta del server: 21.
220-Questo Ë un sistema privato - Nessun login anonimo
220 Sarai disconnesso dopo 5 minuti di inattivit‡.
USER labintdoppiogioco
<< Date Time : 15-05-2017 2:43:51 >>
331 Utente labintdoppiogioco OK. Richiesta password
PASS ************
230-La velocit‡ di download via FTP Ë limitata, usa il browser se devi fare il download di files molto grandi
230 OK. La directory limitata corrente Ë /
OPTS UTF8 ON
504 Comando sconosciuto
site chmod '021 GIF.gif' 777
550 Errore impostazione permessi su questo file: GIF.gif' 777
<< Date Time : 15-05-2017 2:44:33 >>
chmod '021 GIF.gif' 777
550 Errore impostazione permessi su questo file: GIF.gif' 777

----------

It looks like the first command is unknown, and the second gives error anyway.

[JD]

Hmm, looks like AlterVista have their own in-house developed FTP server software and it has failed to correctly parse commands. Unfortunately, there is nothing I can do - it's a bug with the server.

[Enkk]

Meh, I will strongly suggest my professor to change host.

Thank you for your support