Freshdesk first started gaining traction around 2012 and primarily competes in the Help Desk category, where it is ranked #3 in popularity (based on approximately 3,203 reviews).

It is most often used by the Information Technology and Services industry, and typically highest rated by the Information Technology and Services industry. Also, Freshdesk typically has an entry price that varies significantly.

Yummy Software maintains a HOLD rating for Freshdesk, with a high level of stability and currently average momentum.