Freshservice first started gaining traction around 2014 and primarily competes in the Service Desk category, where it is ranked #1 in popularity (based on approximately 987 reviews).

It is most often used by the Information Technology and Services industry, and typically highest rated by the Information Technology and Services industry. Also, Freshservice typically has an entry price of $19.

Yummy Software maintains a BUY rating for Freshservice, with a medium level of stability and currently average momentum.